1. Digital Products (Toolkits, Templates, Manuals)

Due to the nature of instant access to digital files, all sales of digital products are final. No refunds will be issued once a file has been delivered or downloaded.

Please read product descriptions carefully before purchase. If you have questions prior to purchasing, contact us at support@dignitybusinessconsulting.com.

2. Consulting Services

Refunds for consulting services are subject to the following terms:

• 72 hours or more before your session: 100% refund
• Less than 72 hours: 50% refund or 1-time reschedule
• No-show or same-day cancellation: No refund

Clients may request a one-time reschedule at no cost with at least 24 hours' notice.

3. Subscription or Membership Plans (if applicable)

You may cancel future billing at any time. However, we do not provide prorated refunds for the current billing cycle after access has been granted.

4. Course & Program Enrollments

For live or cohort-based programs:

• 100% refund: 7+ days before program start
• 50% refund: 3–6 days before start
• No refund: Within 72 hours or after access begins

5. Refund Requests

To request a refund (if eligible), please email us at billing@dignitybusinessconsulting.com or call (888)-404-1237 with your order number and reason for the request.

Approved refunds will be processed to your original payment method within 7–10 business days.